E2open Introduces Appointment Scheduling API in Transportation Management Solution to Improve Efficiency and Enhance Collaboration Among Supply Chain Partners
Carriers and shippers can optimize bookings, lead times, scheduling and more with
Appointment scheduling is a significant friction point for carriers, brokers, and shippers. The complex and nuanced cross-functional processes for securing and managing appointments remains largely manual across the freight industry, leading to inefficiencies, delays, and higher costs for all parties.
In
The new API enables carriers to perform all appointment scheduling functions for shipper locations managed through the warehouse dock scheduling functionality within e2open’s TMS, from polling for open slots to requesting appointments and receiving real-time confirmation and updates on those appointments. Shippers also gain real-time insights into dock activity and can easily manage appointments. This eliminates the need for manual work to schedule appointments, thereby minimizing inefficiencies, latencies, and human error.
“The logistics industry is modernizing at an incredible rate, with continually improving conditions for seamless digital communication between parties and systems. Our goal as a voting member of the
Carriers and shippers benefit from Appointment Scheduling API
With the new API, all participants in e2open’s logistics ecosystem can realize operational and financial impact, including:
- Cost savings – optimized scheduling reduces dwell time and delays, improves asset utilization, resource allocation, and accuracy, all of which lead to cost savings.
- Better decision-making to optimize processes – real-time visibility into dock availability, truck arrivals, and schedule changes, along with data on scheduling patterns, wait times, and performance metrics help companies make informed decisions based on accurate data that can save time and costs.
- Enhanced compliance – APIs enable better compliance with appointment times for carriers and drivers and enhance accountability across the supply chain.
- Simplified integration – standardized API connections eliminate the need for multiple logins and error-prone manual data entry.
For more information, visit www.e2open.com.
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