ICE and IPC Systems Launch ICE Voice - A New Cloud-Based Audio Solution for Traders and Professional Investors
Integrated chat and voice logs provide single record of communication, aid in client compliance programs
ICE Voice leverages IPC’s Connexus Unigy private cloud platform to integrate always-on, persistent open connections with ICE Chat’s extensive network of over 120,000 users. ICE Chat can support full audio recording with configurable retention and anywhere, anytime playback of archived calls. Integrated chat and voice logs can create a single record of communications, helping to aid in trading desk or firm-wide compliance programs.
“We’re pleased to offer a single, integrated platform for chat and voice that was designed to tailor to the workflows of our customers and provide always-on, instantaneous connectivity for traders and other financial market participants,” said
ICE Voice is seamlessly integrated into the ICE Chat platform and is designed to provide an efficient workflow for financial professionals to effortlessly connect and interact. It combines voice connectivity with functionality that was designed specifically to tailor to the custom needs of traders, including ICE Chat’s AI-powered Smart Text Recognition functionality, which turns texts into actionable data using APIs, and Message Blaster for sending single messages to multiple contacts. With the addition of ICE Voice, users can seamlessly jump from chat to voice, open calls from chat tabs and group chat rooms, and create Voice Blasts to ‘shout out’ to groups of open connections simultaneously.
“By bringing our industry-leading voice technology together with ICE’s Chat network, we’re offering market participants a single solution for their communication needs,” said
For more information about ICE Chat, please visit: https://www.ice.com/fixed-income-data-services/access-and-delivery/desktop-web-platforms/chat.
About IPC
A specialist technology and service leader powering global financial markets for over 50 years,
IPC’s customer-first approach is bolstered by an extensive and diverse financial ecosystem that spans all asset classes and connects market participants anywhere in the world for enhanced communication, collaboration, and compliance. Global services include electronic trading, trading communications, and infrastructure-as-a-service solutions. IPC is ideally positioned to anticipate change and remain aligned with rapidly transforming markets, and to empower customers to adapt to change, now and in the future. To learn more, visit www.ipc.com, explore our Insights page and follow us on LinkedIn.
About
Trademarks of ICE and/or its affiliates include
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995 -- Statements in this press release regarding ICE's business that are not historical facts are "forward-looking statements" that involve risks and uncertainties. For a discussion of additional risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see ICE's
Category: Fixed Income and Data Services
SOURCE:
ICE-CORP
View source version on businesswire.com: https://www.businesswire.com/news/home/20240918051748/en/
ICE Media Contact:
+1 212 323 8587
damon.leavell@ice.com
media@ice.com
ICE Investor Relations Contact:
+1 678 981 3882
katia.gonzalez@ice.com
investors@ice.com
IPC Media Contact:
+44 7713 332303
Vanessa.green@therealizationgroup.com
Source: