Regions Bank is Top Regional Bank in the J.D. Power 2024 U.S. Online Banking Satisfaction Study
Company pledges to consistently build on its positive online experience.
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“From the branch around the corner, to the tools at your fingertips on Regions.com, we are here to help people and businesses meet their banking needs in ways that are both innovative and intuitive,” said
The study measures overall satisfaction with the features and content of online properties based on four key factors:
- Navigation
- Speed
- Visual Appeal
- Information/Content
This is the fourth time in the past five years* Regions has earned this recognition.
“From the branch around the corner, to the tools at your fingertips on Regions.com, we are here to help people and businesses meet their banking needs in ways that are both innovative and intuitive,” said
“Regions believes banking should be much more than simply opening accounts or providing loans. We believe in empowering customers through personalized solutions and customized insights to help them grow their savings, manage expenses, and reach their goals,” Massey added.
“We are honored customers continue to recognize our commitment to their financial health and wellbeing, and pledge to build on the secure, convenient services we’re offering to help customers bank when, where and how they want.”
The
This research details the importance and impact of the overall customer experience on a consumer’s satisfaction with a brand and explores customers’ satisfaction with the features and content offered by financial institutions online. The results are based on 17,843 responses from retail bank and credit card customers nationwide received in February and
“We serve people and businesses in several fast-growing cities and states across the Southeast,
“Regions.com is a vital resource, not only for our longtime customers, but also for new and prospective customers looking for a financial institution ready to help them chart a personalized path to financial health and wellbeing.”
See the
*Awarded 2020-2022 & 2024
About
View source version on businesswire.com: https://www.businesswire.com/news/home/20240723256218/en/
Media Contact:
(205) 264-4551
Regions News Online: regions.doingmoretoday.com
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