ON24 Announces Third Quarter 2024 Financial Results
-
Achieved Total Revenue of
$36.3 million - Exceeded profitability targets for 6th consecutive quarter
- Generated positive operating and free cash flow for 3rd consecutive quarter
- Stabilization of install base continued with high single digit year-over-year improvement in gross retention
- Percentage of ARR in multi-year agreements and percentage of customers using two or more products achieved another record quarter
“Our third quarter results reflected an improved retention profile, operating expense discipline, and positive free cash flow,” said
Third Quarter 2024 Financial Highlights
-
Revenue:
-
Revenue from our Core Platform, including services, was
$35.6 million . -
Total revenue was
$36.3 million .
-
Revenue from our Core Platform, including services, was
-
ARR:
-
Core Platform ARR of
$129.7 million as ofSeptember 30, 2024 . -
Total ARR of
$132.2 million as ofSeptember 30, 2024 .
-
Core Platform ARR of
-
GAAP Operating Loss was
$13.3 million , compared to GAAP operating loss of$14.1 million in the third quarter of 2023. -
Non-GAAP Operating Loss was
$0.8 million , compared to non-GAAP operating loss of$1.1 million in the third quarter of 2023. -
GAAP Net Loss was
$11.4 million , or$(0.27) per diluted share, compared to GAAP net loss of$11.5 million , or$(0.26) per diluted share in the third quarter of 2023. -
Non-GAAP Net Income was
$1.1 million , or$0.02 per diluted share, compared to non-GAAP net income of$1.5 million , or$0.03 per diluted share in the third quarter of 2023. -
Adjusted EBITDA was
$0.2 million . -
Cash Flow: Net cash provided by operating activities was
$0.3 million , compared to$2.9 million used in operating activities in the third quarter of 2023. Free cash flow was$0.1 million for the quarter, compared to$(3.2) million in the third quarter of 2023. -
Cash,
Cash Equivalents and Marketable Securities totaled$188.8 million as ofSeptember 30, 2024 .
For more information regarding non-GAAP operating income (loss), non-GAAP net income (loss) and free cash flows, see the section titled “Non-GAAP Financial Measures” below. For reconciliations of these non-GAAP financial measures to the most directly comparable GAAP financial measure, see the tables at the end of this press release.
Recent Business Highlights:
- Customer winbacks with boomerang customers contributed to ON24’s return to stability.
-
AI-powered
ACE ARR performance reached a new high as a percentage of growth ARR. - Ranked a Top Engagement Platform for Sales and Marketing Teams in G2 Fall 2024 Report, recognized by customers for strong market presence and overall customer support and satisfaction.
Financial Outlook
For the fourth quarter of 2024,
-
Core Platform Revenue, including services, to be in the range of
$34.7 million to$35.7 million . -
Total revenue of
$35.4 million to$36.4 million . -
Non-GAAP operating loss of
$1.3 million to$0.3 million . -
Non-GAAP net income per share of
$0.01 to$0.02 using approximately 45.7 million diluted shares outstanding.-
Restructuring charge of
$0.4 million to$0.7 million , excluded from the non-GAAP amounts above.
-
Restructuring charge of
For the full year 2024,
-
Core Platform Revenue, including services, to be in the range of
$143.6 million to$144.6 million . -
Total revenue of
$146.8 million to$147.8 million . -
Non-GAAP operating loss of
$3.3 million to$2.3 million . -
Non-GAAP net income per share of
$0.08 to$0.10 using approximately 45.8 million diluted shares outstanding.
Conference Call Information
A webcast and management’s prepared remarks for today’s call will be accessible on ON24’s investor relations website at investors.on24.com. Approximately one hour after completion of the live call, an archived version of the webcast will be available on the Company’s investor relations website.
Definitions of Certain Key Business Metrics
Core Platform: The ON24 Core Platform products include:
ON24 Elite: live, interactive webinar experience that engages prospective customers in real-time and can be made available in an on-demand format.
ON24 Breakouts: live breakout room experience that facilitates networking, collaboration and interactivity between users.
ON24 Forums: live, interactive experience that facilitates video-to-video interaction between presenters and audiences.
ON24 Go Live: live, interactive video event experience that enables presenters and attendees to engage face-to-face in real-time and can also be made available in an on-demand format.
ON24 Engagement Hub: always-on, rich multimedia content experience that prospective customers can engage anytime, anywhere.
ON24 Target: personalize and curate, rich landing page experience that engages specific segments of prospective customers to drive desired action.
ON24 AI-powered ACE: the next generation AI-powered analytics and content engine.
Annual Recurring Revenue (“ARR”): ARR is calculated as the sum of the annualized value of our subscription contracts as of the measurement date, including existing customers with expired contracts that we expect to be renewed. Our ARR amounts exclude professional services, overages from subscription customers and Legacy revenue.
Non-GAAP Financial Measures
In addition to our results determined in accordance with generally accepted accounting principles in
We use non-GAAP operating income (loss), non-GAAP net income (loss), and Adjusted EBITDA to evaluate our ongoing operations and for internal planning and forecasting purposes, and we use free cash flow to measure and evaluate cash generated through normal business operations. We believe non-GAAP operating income (loss), non-GAAP net income (loss), and Adjusted EBITDA may be helpful to investors because they provide consistency and comparability with past financial performance. We believe free cash flow may be helpful to investors because it reflects that some purchases of property and equipment are necessary to support ongoing operations, while providing a measure of cash available to acquire customers, expand within existing customers and otherwise pursue our business strategies.
However, these non-GAAP financial measures are each presented for supplemental informational purposes only, have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Non-GAAP financial measures have no standardized meanings prescribed by GAAP and are not prepared under a comprehensive set of accounting rules or principles. In addition, other companies, including companies in our industry, may calculate similarly-titled non-GAAP financial measures differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measure as a tool for comparison.
We do not provide a quantitative reconciliation of the forward-looking non-GAAP financial measures included in this press release to the most directly comparable GAAP measures due to the high variability and difficulty to predict certain items excluded from these non-GAAP financial measures; in particular, the effects of stock-based compensation expense, and restructuring and transaction expenses. We expect the variability of these excluded items may have a significant, and potentially unpredictable, impact on our future GAAP financial results.
Reconciliations of these non-GAAP financial measures to their most directly comparable GAAP financial measure are included in the tables at the end of this press release.
Forward-Looking Statements
This document contains “forward-looking statements” under applicable securities laws. Such statements can be identified by words such as: “outlook,” “expect,” “target,” “believe,” “plan,” “future,” “may,” “should,” “will,” and similar references to future periods. Forward-looking statements include express or implied statements regarding our expected financial and operating results, the execution of our capital return program, the size of our market opportunity, the success of our new products and capabilities, including our new AI-powered Analytics and Content Engine, and other statements regarding our ability to achieve our business strategies, growth, or other future events or conditions. Such statements are based on our current beliefs, expectations, and assumptions about future events or conditions, which are subject to inherent risks and uncertainties, including our ability to attract new customers and expand sales to existing customers; declines in our growth rate; fluctuation in our performance; our history of net losses; competition; technological development in our markets; decline in demand for our solutions; our ability to expand our sales and marketing capabilities and otherwise achieve our growth; the impact of the resumption of in-person marketing activities on our customer growth rate; disruptions or other issues with our technology or third-party services; compliance with data privacy, import and export controls, customs, sanctions and other laws and regulations; intellectual property matters; and matters relating to our common stock, along with the other risks and uncertainties discussed in the filings we make from time to time with the
About
© 2024
Condensed Consolidated Balance Sheets (Unaudited) (in thousands) |
|||||||
|
|
|
|
||||
Assets |
|
|
|
||||
Current assets |
|
|
|
||||
Cash and cash equivalents |
$ |
11,017 |
|
|
$ |
53,209 |
|
Marketable securities |
|
177,829 |
|
|
|
145,497 |
|
Accounts receivable, net |
|
23,750 |
|
|
|
37,939 |
|
Deferred contract acquisition costs, current |
|
11,312 |
|
|
|
12,428 |
|
Prepaid expenses and other current assets |
|
6,742 |
|
|
|
4,714 |
|
Total current assets |
|
230,650 |
|
|
|
253,787 |
|
Property and equipment, net |
|
4,400 |
|
|
|
5,371 |
|
Operating right-of-use assets |
|
1,900 |
|
|
|
2,981 |
|
Intangible asset, net |
|
853 |
|
|
|
1,305 |
|
Deferred contract acquisition costs, non-current |
|
12,433 |
|
|
|
15,756 |
|
Other long-term assets |
|
695 |
|
|
|
1,102 |
|
Total assets |
$ |
250,931 |
|
|
$ |
280,302 |
|
Liabilities and Stockholders’ Equity |
|
|
|
||||
Current liabilities |
|
|
|
||||
Accounts payable |
$ |
2,687 |
|
|
$ |
1,914 |
|
Accrued and other current liabilities |
|
14,781 |
|
|
|
16,907 |
|
Deferred revenue |
|
63,631 |
|
|
|
74,358 |
|
Finance lease liabilities, current |
|
— |
|
|
|
127 |
|
Operating lease liabilities, current |
|
2,926 |
|
|
|
2,779 |
|
Total current liabilities |
|
84,025 |
|
|
|
96,085 |
|
Operating lease liabilities, non-current |
|
440 |
|
|
|
2,483 |
|
Other long-term liabilities |
|
1,583 |
|
|
|
1,517 |
|
Total liabilities |
|
86,048 |
|
|
|
100,085 |
|
Stockholders’ equity |
|
|
|
||||
Common stock |
|
4 |
|
|
|
4 |
|
Additional paid-in capital |
|
502,813 |
|
|
|
485,291 |
|
Accumulated deficit |
|
(338,797 |
) |
|
|
(305,513 |
) |
Accumulated other comprehensive income (loss) |
|
863 |
|
|
|
435 |
|
Total stockholders’ equity |
|
164,883 |
|
|
|
180,217 |
|
Total liabilities and stockholders’ equity |
$ |
250,931 |
|
|
$ |
280,302 |
|
|
|
|
|
Condensed Consolidated Statements of Operations (Unaudited) (in thousands, except share and per share data) |
|||||||||||||||
|
Three Months Ended |
|
Nine Months Ended |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Revenue: |
|
|
|
|
|
|
|
||||||||
Subscription and other platform |
$ |
33,860 |
|
|
$ |
36,430 |
|
|
$ |
102,836 |
|
|
$ |
114,130 |
|
Professional services |
|
2,465 |
|
|
|
2,792 |
|
|
|
8,565 |
|
|
|
10,241 |
|
Total revenue |
|
36,325 |
|
|
|
39,222 |
|
|
|
111,401 |
|
|
|
124,371 |
|
Cost of revenue: |
|
|
|
|
|
|
|
||||||||
Subscription and other platform(1)(4) |
|
7,136 |
|
|
|
8,390 |
|
|
|
21,514 |
|
|
|
27,345 |
|
Professional services(1)(4) |
|
2,202 |
|
|
|
2,457 |
|
|
|
7,144 |
|
|
|
8,908 |
|
Total cost of revenue |
|
9,338 |
|
|
|
10,847 |
|
|
|
28,658 |
|
|
|
36,253 |
|
Gross profit |
|
26,987 |
|
|
|
28,375 |
|
|
|
82,743 |
|
|
|
88,118 |
|
Operating expenses: |
|
|
|
|
|
|
|
||||||||
Sales and marketing(1)(4) |
|
19,498 |
|
|
|
21,510 |
|
|
|
59,029 |
|
|
|
68,555 |
|
Research and development(1)(2)(4) |
|
9,180 |
|
|
|
9,730 |
|
|
|
27,370 |
|
|
|
31,759 |
|
General and administrative(1)(3)(4) |
|
11,654 |
|
|
|
11,200 |
|
|
|
35,222 |
|
|
|
37,583 |
|
Total operating expenses |
|
40,332 |
|
|
|
42,440 |
|
|
|
121,621 |
|
|
|
137,897 |
|
Loss from operations |
|
(13,345 |
) |
|
|
(14,065 |
) |
|
|
(38,878 |
) |
|
|
(49,779 |
) |
Interest expense |
|
6 |
|
|
|
18 |
|
|
|
27 |
|
|
|
80 |
|
Other income, net |
|
(2,128 |
) |
|
|
(2,718 |
) |
|
|
(6,710 |
) |
|
|
(8,483 |
) |
Loss before provision for income taxes |
|
(11,223 |
) |
|
|
(11,365 |
) |
|
|
(32,195 |
) |
|
|
(41,376 |
) |
Provision for income taxes |
|
183 |
|
|
|
109 |
|
|
|
1,089 |
|
|
|
535 |
|
Net loss |
|
(11,406 |
) |
|
|
(11,474 |
) |
|
|
(33,284 |
) |
|
|
(41,911 |
) |
Net loss per share: |
|
|
|
|
|
|
|
||||||||
Basic and diluted |
$ |
(0.27 |
) |
|
$ |
(0.26 |
) |
|
$ |
(0.80 |
) |
|
$ |
(0.92 |
) |
Weighted-average shares used in computing net loss per share: |
|
|
|
|
|
|
|
||||||||
Basic and diluted |
|
41,870,709 |
|
|
|
43,832,475 |
|
|
|
41,725,990 |
|
|
|
45,655,106 |
|
(1) |
Includes stock-based compensation as follows: |
|
Three Months Ended |
|
Nine Months Ended |
||||||||
|
|
2024 |
|
|
2023 |
|
|
2024 |
|
|
2023 |
Cost of revenue |
|
|
|
|
|
|
|
||||
Subscription and other platform |
$ |
692 |
|
$ |
638 |
|
$ |
2,047 |
|
$ |
2,132 |
Professional services |
|
119 |
|
|
123 |
|
|
369 |
|
|
419 |
Total cost of revenue |
|
811 |
|
|
761 |
|
|
2,416 |
|
|
2,551 |
Sales and marketing |
|
3,253 |
|
|
3,693 |
|
|
9,649 |
|
|
10,305 |
Research and development |
|
2,322 |
|
|
2,332 |
|
|
6,696 |
|
|
6,716 |
General and administrative |
|
5,490 |
|
|
4,779 |
|
|
15,528 |
|
|
13,719 |
Total stock-based compensation expense |
$ |
11,876 |
|
$ |
11,565 |
|
$ |
34,289 |
|
$ |
33,291 |
|
|
|
|
|
|
|
|
(2) |
Research and development expense includes amortization of acquired intangible asset of |
|
(3) |
General and administrative expense includes professional advisory expenses associated with activism defense and related costs of nil and |
|
(4) |
The results of operations for the three and nine months ended |
Three Months Ended |
|
Nine Months Ended |
|||||||||||||||
|
Severance and related Charges |
|
Lease Impairment Charge |
|
Total |
|
Severance and related Charges |
|
Lease Impairment Charge |
|
Total |
||||||
Cost of revenue |
|
|
|
|
|
|
|
|
|
|
|
||||||
Subscription and other platform |
$ |
137 |
|
$ |
— |
|
$ |
137 |
|
$ |
350 |
|
$ |
— |
|
$ |
350 |
Professional services |
|
7 |
|
|
— |
|
|
7 |
|
|
20 |
|
|
— |
|
|
20 |
Total cost of revenue |
|
144 |
|
|
— |
|
|
144 |
|
|
370 |
|
|
— |
|
|
370 |
Sales and marketing |
|
342 |
|
|
— |
|
|
342 |
|
|
1,347 |
|
|
— |
|
|
1,347 |
Research and development |
|
— |
|
|
— |
|
|
— |
|
|
112 |
|
|
— |
|
|
112 |
General and administrative |
|
— |
|
|
— |
|
|
— |
|
|
339 |
|
|
— |
|
|
339 |
Total restructuring costs |
$ |
486 |
|
$ |
— |
|
$ |
486 |
|
$ |
2,168 |
|
$ |
— |
|
$ |
2,168 |
|
|
|
|
|
|
|
|
|
|
|
|
||||||
|
Three Months Ended |
|
Nine Months Ended |
||||||||||||||
|
Severance and related Charges |
|
Lease Impairment Charge |
|
Total |
|
Severance and related Charges |
|
Lease Impairment Charge |
|
Total |
||||||
Cost of revenue |
|
|
|
|
|
|
|
|
|
|
|
||||||
Subscription and other platform |
$ |
629 |
|
$ |
19 |
|
$ |
648 |
|
$ |
2,134 |
|
$ |
108 |
|
$ |
2,242 |
Professional services |
|
39 |
|
|
18 |
|
|
57 |
|
|
143 |
|
|
119 |
|
|
262 |
Total cost of revenue |
|
668 |
|
|
37 |
|
|
705 |
|
|
2,277 |
|
|
227 |
|
|
2,504 |
Sales and marketing |
|
150 |
|
|
48 |
|
|
198 |
|
|
1,958 |
|
|
256 |
|
|
2,214 |
Research and development |
|
174 |
|
|
97 |
|
|
271 |
|
|
1,287 |
|
|
569 |
|
|
1,856 |
General and administrative |
|
21 |
|
|
70 |
|
|
91 |
|
|
303 |
|
|
409 |
|
|
712 |
Total restructuring costs |
$ |
1,013 |
|
$ |
252 |
|
$ |
1,265 |
|
$ |
5,825 |
|
$ |
1,461 |
|
$ |
7,286 |
|
|
|
|
|
|
|
|
|
|
|
|
Condensed Consolidated Statements of Cash Flows (Unaudited) (In thousands) |
|||||||||||||||
|
Three Months Ended |
|
Nine Months Ended |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Cash flows from operating activities: |
|
|
|
|
|
|
|
||||||||
Net loss |
$ |
(11,406 |
) |
|
$ |
(11,474 |
) |
|
$ |
(33,284 |
) |
|
$ |
(41,911 |
) |
Adjustments to reconcile net loss to net cash used in operating activities: |
|
|
|
|
|
|
|
||||||||
Depreciation and amortization |
|
1,181 |
|
|
|
1,249 |
|
|
|
3,635 |
|
|
|
4,041 |
|
Stock-based compensation expense |
|
11,876 |
|
|
|
11,565 |
|
|
|
34,289 |
|
|
|
33,291 |
|
Amortization of deferred contract acquisition cost |
|
3,638 |
|
|
|
3,777 |
|
|
|
11,233 |
|
|
|
11,621 |
|
Provision for allowance for doubtful accounts and billing reserves |
|
335 |
|
|
|
661 |
|
|
|
1,536 |
|
|
|
2,360 |
|
Non-cash lease expense |
|
398 |
|
|
|
398 |
|
|
|
1,177 |
|
|
|
1,339 |
|
Accretion of marketable securities |
|
(1,352 |
) |
|
|
(2,142 |
) |
|
|
(4,287 |
) |
|
|
(5,853 |
) |
Lease impairment charge |
|
— |
|
|
|
252 |
|
|
|
— |
|
|
|
1,461 |
|
Other |
|
30 |
|
|
|
50 |
|
|
|
100 |
|
|
|
206 |
|
Change in operating assets and liabilities: |
|
|
|
|
|
|
|
||||||||
Accounts receivable |
|
(60 |
) |
|
|
4,768 |
|
|
|
12,653 |
|
|
|
15,512 |
|
Deferred contract acquisition cost |
|
(2,060 |
) |
|
|
(2,418 |
) |
|
|
(6,794 |
) |
|
|
(8,681 |
) |
Prepaid expenses and other assets |
|
(196 |
) |
|
|
805 |
|
|
|
(1,939 |
) |
|
|
(43 |
) |
Accounts payable |
|
323 |
|
|
|
(1,657 |
) |
|
|
667 |
|
|
|
(2,128 |
) |
Accrued liabilities |
|
239 |
|
|
|
(290 |
) |
|
|
(2,649 |
) |
|
|
(3,037 |
) |
Deferred revenue |
|
(2,376 |
) |
|
|
(7,856 |
) |
|
|
(10,727 |
) |
|
|
(16,850 |
) |
Other liabilities |
|
(275 |
) |
|
|
(548 |
) |
|
|
(1,789 |
) |
|
|
(2,671 |
) |
Net cash provided by (used in) operating activities |
|
295 |
|
|
|
(2,860 |
) |
|
|
3,821 |
|
|
|
(11,343 |
) |
Cash flows from investing activities: |
|
|
|
|
|
|
|
||||||||
Purchase of property and equipment |
|
(152 |
) |
|
|
(344 |
) |
|
|
(1,680 |
) |
|
|
(1,076 |
) |
Purchase of marketable securities |
|
(26,504 |
) |
|
|
(36,679 |
) |
|
|
(152,925 |
) |
|
|
(232,504 |
) |
Proceeds from maturities of marketable securities |
|
22,900 |
|
|
|
42,996 |
|
|
|
114,548 |
|
|
|
319,466 |
|
Proceeds from sale of marketable securities |
|
6,196 |
|
|
|
8,418 |
|
|
|
10,556 |
|
|
|
17,739 |
|
Net cash provided by (used in) investing activities |
|
2,440 |
|
|
|
14,391 |
|
|
|
(29,501 |
) |
|
|
103,625 |
|
Cash flows from financing activities: |
|
|
|
|
|
|
|
||||||||
Proceeds from exercise of stock options |
|
690 |
|
|
|
457 |
|
|
|
1,684 |
|
|
|
1,341 |
|
Proceeds from issuance of common stock under ESPP |
|
— |
|
|
|
— |
|
|
|
367 |
|
|
|
546 |
|
Payment for repurchase of common stock |
|
(8,327 |
) |
|
|
(25,933 |
) |
|
|
(18,603 |
) |
|
|
(59,239 |
) |
Payment of cash dividend |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
(49,872 |
) |
Repayment of equipment loans |
|
— |
|
|
|
(56 |
) |
|
|
(72 |
) |
|
|
(187 |
) |
Repayment of finance lease obligations |
|
— |
|
|
|
(373 |
) |
|
|
(127 |
) |
|
|
(1,315 |
) |
Net cash used in financing activities |
|
(7,637 |
) |
|
|
(25,905 |
) |
|
|
(16,751 |
) |
|
|
(108,726 |
) |
Effect of exchange rate changes on cash, cash equivalents and restricted cash |
|
438 |
|
|
|
(65 |
) |
|
|
241 |
|
|
|
164 |
|
Net decrease in cash, cash equivalents and restricted cash |
|
(4,464 |
) |
|
|
(14,439 |
) |
|
|
(42,190 |
) |
|
|
(16,280 |
) |
Cash, cash equivalents and restricted cash, beginning of period |
|
15,572 |
|
|
|
25,328 |
|
|
|
53,298 |
|
|
|
27,169 |
|
Cash, cash equivalents and restricted cash, end of period |
$ |
11,108 |
|
|
$ |
10,889 |
|
|
$ |
11,108 |
|
|
$ |
10,889 |
|
Reconciliation of cash, cash equivalents, and restricted cash to the condensed consolidated balance sheets: |
|
|
|
|
|
|
|
||||||||
Cash and cash equivalents |
$ |
11,017 |
|
|
$ |
10,804 |
|
|
$ |
11,017 |
|
|
$ |
10,804 |
|
Restricted cash included in other assets, non-current |
|
91 |
|
|
|
85 |
|
|
|
91 |
|
|
|
85 |
|
Total cash, cash equivalent and restricted cash |
$ |
11,108 |
|
|
$ |
10,889 |
|
|
$ |
11,108 |
|
|
$ |
10,889 |
|
|
|
|
|
|
|
|
|
Reconciliation of GAAP to Non-GAAP Results (Unaudited) (in thousands, except share and per share data) |
|||||||||||||||
Reconciliation of gross profit and gross margin |
|||||||||||||||
|
Three Months Ended |
|
Nine Months Ended |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
GAAP gross profit |
$ |
26,987 |
|
|
$ |
28,375 |
|
|
$ |
82,743 |
|
|
$ |
88,118 |
|
Add: |
|
|
|
|
|
|
|
||||||||
Stock-based compensation |
|
811 |
|
|
|
761 |
|
|
|
2,416 |
|
|
|
2,551 |
|
Restructuring costs |
|
144 |
|
|
|
668 |
|
|
|
370 |
|
|
|
2,277 |
|
Impairment charge |
|
— |
|
|
|
37 |
|
|
|
— |
|
|
|
227 |
|
Non-GAAP gross profit |
$ |
27,942 |
|
|
$ |
29,841 |
|
|
$ |
85,529 |
|
|
$ |
93,173 |
|
GAAP gross margin |
|
74 |
% |
|
|
72 |
% |
|
|
74 |
% |
|
|
71 |
% |
Non-GAAP gross margin |
|
77 |
% |
|
|
76 |
% |
|
|
77 |
% |
|
|
75 |
% |
|
|
|
|
|
|
|
|
Reconciliation of operating expenses |
|||||||||||||||
|
Three Months Ended |
|
Nine Months Ended |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
GAAP sales and marketing |
$ |
19,498 |
|
|
$ |
21,510 |
|
|
$ |
59,029 |
|
|
$ |
68,555 |
|
Less: |
|
|
|
|
|
|
|
||||||||
Stock-based compensation |
|
(3,253 |
) |
|
|
(3,693 |
) |
|
|
(9,649 |
) |
|
|
(10,305 |
) |
Restructuring costs |
|
(342 |
) |
|
|
(150 |
) |
|
|
(1,347 |
) |
|
|
(1,958 |
) |
Impairment charge |
|
— |
|
|
|
(48 |
) |
|
|
— |
|
|
|
(256 |
) |
Non-GAAP sales and marketing |
$ |
15,903 |
|
|
$ |
17,619 |
|
|
$ |
48,033 |
|
|
$ |
56,036 |
|
|
|
|
|
|
|
|
|
||||||||
GAAP research and development |
$ |
9,180 |
|
|
$ |
9,730 |
|
|
$ |
27,370 |
|
|
$ |
31,759 |
|
Less: |
|
|
|
|
|
|
|
||||||||
Stock-based compensation |
|
(2,322 |
) |
|
|
(2,332 |
) |
|
|
(6,696 |
) |
|
|
(6,716 |
) |
Restructuring costs |
|
— |
|
|
|
(174 |
) |
|
|
(112 |
) |
|
|
(1,287 |
) |
Impairment charge |
|
— |
|
|
|
(97 |
) |
|
|
— |
|
|
|
(569 |
) |
Amortization of acquired intangible asset |
|
(140 |
) |
|
|
(142 |
) |
|
|
(416 |
) |
|
|
(419 |
) |
Non-GAAP research and development |
$ |
6,718 |
|
|
$ |
6,985 |
|
|
$ |
20,146 |
|
|
$ |
22,768 |
|
|
|
|
|
|
|
|
|
||||||||
GAAP general and administrative |
$ |
11,654 |
|
|
$ |
11,200 |
|
|
$ |
35,222 |
|
|
$ |
37,583 |
|
Less: |
|
|
|
|
|
|
|
||||||||
Stock-based compensation |
|
(5,490 |
) |
|
|
(4,779 |
) |
|
|
(15,528 |
) |
|
|
(13,719 |
) |
Restructuring costs |
|
— |
|
|
|
(21 |
) |
|
|
(339 |
) |
|
|
(303 |
) |
Impairment charge |
|
— |
|
|
|
(70 |
) |
|
|
— |
|
|
|
(409 |
) |
Fees related to shareholder activism |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
(2,656 |
) |
Non-GAAP general and administrative |
$ |
6,164 |
|
|
$ |
6,330 |
|
|
$ |
19,355 |
|
|
$ |
20,496 |
|
|
|
|
|
|
|
|
|
Reconciliation of GAAP to Non-GAAP Results (Unaudited) (in thousands, except share and per share data) |
|||||||||||||||
Reconciliation of net loss to non-GAAP operating loss |
|||||||||||||||
|
Three Months Ended |
|
Nine Months Ended |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Net loss |
$ |
(11,406 |
) |
|
$ |
(11,474 |
) |
|
$ |
(33,284 |
) |
|
$ |
(41,911 |
) |
Add: |
|
|
|
|
|
|
|
||||||||
Interest expense |
|
6 |
|
|
|
18 |
|
|
|
27 |
|
|
|
80 |
|
Other income, net |
|
(2,128 |
) |
|
|
(2,718 |
) |
|
|
(6,710 |
) |
|
|
(8,483 |
) |
Provision for income taxes |
|
183 |
|
|
|
109 |
|
|
|
1,089 |
|
|
|
535 |
|
Stock-based compensation |
|
11,876 |
|
|
|
11,565 |
|
|
|
34,289 |
|
|
|
33,291 |
|
Amortization of acquired intangible asset |
|
140 |
|
|
|
142 |
|
|
|
416 |
|
|
|
419 |
|
Restructuring costs |
|
486 |
|
|
|
1,013 |
|
|
|
2,168 |
|
|
|
5,825 |
|
Impairment charge |
|
— |
|
|
|
252 |
|
|
|
— |
|
|
|
1,461 |
|
Fees related to shareholder activism |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
2,656 |
|
Non-GAAP operating loss |
$ |
(843 |
) |
|
$ |
(1,093 |
) |
|
$ |
(2,005 |
) |
|
$ |
(6,127 |
) |
|
|
|
|
|
|
|
|
Reconciliation of net loss to Adjusted EBITDA |
|||||||||||||||
|
Three Months Ended |
|
Nine Months Ended |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Net loss |
$ |
(11,406 |
) |
|
$ |
(11,474 |
) |
|
$ |
(33,284 |
) |
|
$ |
(41,911 |
) |
Add: |
|
|
|
|
|
|
|
||||||||
Interest expense |
|
6 |
|
|
|
18 |
|
|
|
27 |
|
|
|
80 |
|
Other income, net |
|
(2,128 |
) |
|
|
(2,718 |
) |
|
|
(6,710 |
) |
|
|
(8,483 |
) |
Provision for income taxes |
|
183 |
|
|
|
109 |
|
|
|
1,089 |
|
|
|
535 |
|
Depreciation and amortization |
|
1,041 |
|
|
|
1,107 |
|
|
|
3,219 |
|
|
|
3,622 |
|
Amortization of acquired intangible asset |
|
140 |
|
|
|
142 |
|
|
|
416 |
|
|
|
419 |
|
Amortization of cloud implementation costs |
|
30 |
|
|
|
37 |
|
|
|
101 |
|
|
|
111 |
|
Stock-based compensation |
|
11,876 |
|
|
|
11,565 |
|
|
|
34,289 |
|
|
|
33,291 |
|
Restructuring costs |
|
486 |
|
|
|
1,013 |
|
|
|
2,168 |
|
|
|
5,825 |
|
Impairment charge |
|
— |
|
|
|
252 |
|
|
|
— |
|
|
|
1,461 |
|
Fees related to shareholder activism |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
2,656 |
|
Adjusted EBITDA |
$ |
228 |
|
|
$ |
51 |
|
|
$ |
1,315 |
|
|
$ |
(2,394 |
) |
|
|
|
|
|
|
|
|
Reconciliation of net loss to non-GAAP net income |
|||||||||||||||
|
Three Months Ended |
|
Nine Months Ended |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Net loss |
$ |
(11,406 |
) |
|
$ |
(11,474 |
) |
|
$ |
(33,284 |
) |
|
$ |
(41,911 |
) |
Add: |
|
|
|
|
|
|
|
||||||||
Stock-based compensation |
|
11,876 |
|
|
|
11,565 |
|
|
|
34,289 |
|
|
|
33,291 |
|
Amortization of acquired intangible asset |
|
140 |
|
|
|
142 |
|
|
|
416 |
|
|
|
419 |
|
Restructuring costs |
|
486 |
|
|
|
1,013 |
|
|
|
2,168 |
|
|
|
5,825 |
|
Impairment charge |
|
— |
|
|
|
252 |
|
|
|
— |
|
|
|
1,461 |
|
Fees related to shareholder activism |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
2,656 |
|
Non-GAAP net income |
$ |
1,096 |
|
|
$ |
1,498 |
|
|
$ |
3,589 |
|
|
$ |
1,741 |
|
|
|
|
|
|
|
|
|
Reconciliation of GAAP to Non-GAAP Results (Unaudited) (in thousands, except share and per share data) |
|||||||||||||||
Reconciliation of GAAP to Non-GAAP basic and diluted net income (loss) per share |
|||||||||||||||
|
Three Months Ended |
|
Nine Months Ended |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
GAAP basic and diluted net loss per share: |
|
|
|
|
|
|
|
||||||||
Net loss |
$ |
(11,406 |
) |
|
$ |
(11,474 |
) |
|
$ |
(33,284 |
) |
|
$ |
(41,911 |
) |
Weighted average common stock outstanding, basic and diluted |
|
41,870,709 |
|
|
|
43,832,475 |
|
|
|
41,725,990 |
|
|
|
45,655,106 |
|
Net loss per share, basic and diluted |
$ |
(0.27 |
) |
|
$ |
(0.26 |
) |
|
$ |
(0.80 |
) |
|
$ |
(0.92 |
) |
|
|
|
|
|
|
|
|
|
Three Months Ended |
|
Nine Months Ended |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Non-GAAP basic and diluted net income per share: |
|
|
|
|
|
|
|
||||||||
Net loss |
$ |
(11,406 |
) |
|
$ |
(11,474 |
) |
|
$ |
(33,284 |
) |
|
$ |
(41,911 |
) |
Add: |
|
|
|
|
|
|
|
||||||||
Stock-based compensation |
|
11,876 |
|
|
|
11,565 |
|
|
|
34,289 |
|
|
|
33,291 |
|
Amortization of acquired intangible asset |
|
140 |
|
|
|
142 |
|
|
|
416 |
|
|
|
419 |
|
Restructuring costs |
|
486 |
|
|
|
1,013 |
|
|
|
2,168 |
|
|
|
5,825 |
|
Impairment charge |
|
— |
|
|
|
252 |
|
|
|
— |
|
|
|
1,461 |
|
Fees related to shareholder activism |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
2,656 |
|
Non-GAAP net income |
$ |
1,096 |
|
|
$ |
1,498 |
|
|
$ |
3,589 |
|
|
$ |
1,741 |
|
Non-GAAP weighted-average common stock outstanding |
|
|
|
|
|
|
|
||||||||
Basic |
|
41,870,709 |
|
|
|
43,832,475 |
|
|
|
41,725,990 |
|
|
|
45,655,106 |
|
Diluted |
|
45,582,143 |
|
|
|
48,314,373 |
|
|
|
45,670,383 |
|
|
|
50,175,084 |
|
Non-GAAP net income per share of common stock: |
|
|
|
|
|
|
|
||||||||
Basic |
$ |
0.03 |
|
|
$ |
0.03 |
|
|
$ |
0.09 |
|
|
$ |
0.04 |
|
Diluted |
$ |
0.02 |
|
|
$ |
0.03 |
|
|
$ |
0.08 |
|
|
$ |
0.03 |
|
|
|
|
|
|
|
|
|
Reconciliation of GAAP to Non-GAAP Results (Unaudited) (in thousands) |
|||||||||||||||
Reconciliation of GAAP Cash Flow from Operating Activities to Free Cash Flow |
|||||||||||||||
|
Three Months Ended |
|
Nine Months Ended |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Net cash provided by (used in) operating activities: |
$ |
295 |
|
|
$ |
(2,860 |
) |
|
$ |
3,821 |
|
|
$ |
(11,343 |
) |
Less: Purchases of property and equipment |
|
(152 |
) |
|
|
(344 |
) |
|
|
(1,680 |
) |
|
|
(1,076 |
) |
Free cash flow |
$ |
143 |
|
|
$ |
(3,204 |
) |
|
$ |
2,141 |
|
|
$ |
(12,419 |
) |
|
|
|
|
|
|
|
|
Revenue (in thousands) (Unaudited) |
|||||||||||
|
Three Months Ended |
|
Nine Months Ended |
||||||||
|
|
2024 |
|
|
2023 |
|
|
2024 |
|
|
2023 |
Core Platform |
|
|
|
|
|
|
|
||||
Subscription and other platform |
$ |
33,272 |
|
$ |
35,505 |
|
$ |
100,811 |
|
$ |
110,316 |
Professional services |
|
2,336 |
|
|
2,644 |
|
|
8,097 |
|
|
9,499 |
Total core platform revenue |
$ |
35,608 |
|
$ |
38,149 |
|
$ |
108,908 |
|
$ |
119,815 |
|
|
|
|
|
|
|
|
||||
|
|
|
|
|
|
|
|
||||
Subscription and other platform |
$ |
588 |
|
$ |
925 |
|
$ |
2,025 |
|
$ |
3,814 |
Professional services |
|
129 |
|
|
148 |
|
|
468 |
|
|
742 |
Total virtual conference revenue |
$ |
717 |
|
$ |
1,073 |
|
$ |
2,493 |
|
$ |
4,556 |
|
|
|
|
|
|
|
|
||||
Revenue |
|
|
|
|
|
|
|
||||
Subscription and other platform |
$ |
33,860 |
|
$ |
36,430 |
|
$ |
102,836 |
|
$ |
114,130 |
Professional services |
|
2,465 |
|
|
2,792 |
|
|
8,565 |
|
|
10,241 |
Total revenue |
$ |
36,325 |
|
$ |
39,222 |
|
$ |
111,401 |
|
$ |
124,371 |
|
|
|
|
|
|
|
|
View source version on businesswire.com: https://www.businesswire.com/news/home/20241107018590/en/
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