TD Launches New Brand Platform "More Human," Reflecting A Digital-First, People-Centered Future
New platform brings TD’s strategy, purpose and promise to life through simpler, more connected experiences - unified across
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To introduce the new brand platform at scale, TD is launching a multimedia campaign across
As technology and AI are reshaping how people live, work and bank, everyday experiences can feel more complex and less personal. TD’s belief – that progress needs people – is central to its new brand. Rooted in the Bank’s strategy, the platform reflects TD’s view that while banking is becoming more digital it has never been more important that it also feel intuitive, genuinely helpful, and above all, More Human.
“Banking works best when it’s built around people,” said
Building on the direction shared at the TD 2025 Investor Day, the new platform represents the next visible expression of TD's strategy in action, aligning how the Bank shows up across brand, experience and culture while preserving the trust and familiarity people have long associated with TD. The platform creates a more unified way for TD to connect with clients and colleagues across touchpoints, grounded in the Bank's promise – to be remarkably human and refreshingly simple.
Across its channels, TD offers features designed to help make banking feel clearer, warmer and more intuitive - from streamlined digital journeys and simplified account setup to tools that support safer, more informed banking through real time Fraud Alerts and expanded fraud education resources. TD also continues to provide inclusive features such as enhanced language support and services designed to support customers with a range of accessibility needs. Together, these offerings reflect TD’s commitment to helping build experiences that are highly digital but grounded in what people genuinely need.
The campaign’s hero ad, “The Delivery,” features a small delivery robot navigating a bustling city with help from people along the way. It creatively expresses TD’s belief that the digital future should also be a human one. As part of the launch, TD has also unveiled a new visual identity, introducing a more dynamic, modern and simplified look designed to feel simpler, warmer and more human in a digital-first environment.
"More Human introduces a sharper expression of who we are - a bank built around the needs of our clients and colleagues, powered by digital, and designed for real life,” said Schmidt.
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